Pulse Fitness
Radnor Park
Greenfield Road
CW12 4TW

T: +44 (0)1260 294600

F: +44 (0)1260 299282


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Training & Support

To ensure your business benefits from enhanced productivity and profitability at all times, we offer an extensive range of certified training courses to help develop your team and share industry best practices and experiences.

Trainer With Staff


From sales, marketing and membership management training to preventive maintenance of the fitness equipment, Pulse‘s large professional workforce means we can provide you with a range of specialist training courses. Delivered via a mixture of techniques including site visits, conference calls, videos and webinars, Pulse can continually keep in touch offering an on-going coaching and mentoring scheme to you and your staff.

Reps Logo


Pulse works in partnership with leading training suppliers to offer REPS accredited training courses, giving you the assurance of a high standard course structure and knowledgeable course content for optimum delivery of a professional service on the gym floor or studio. Reps courses are also highly motivational for your staff, showing commitment to their continued professional development.

Meeting Room 02


All Pulse training is delivered by qualified personnel and is a mixture of individual coaching or workshop sessions on and off site. We also have many training aids we can share with customers including videos, interactive e-learning tools, product manuals and webinars that are aimed to increase staff’s knowledge and confidence on Pulse Fitness equipment and help to improve customer/staff interaction on the gym floor.

Board Room 9


It is imperative for all personnel to understand the importance of the customer and potential customer, thus our Essential Sales Training course is suitable for reception staff through to dedicated sales personnel. It is an interactive session covering topics such as managing and retaining membership,  creating the right first impression, professional setting and rapport building, delivering customer service, converting enquiries to sales, handling and overcoming objections and developing an effective referral scheme.

Training Courses

REPS has been set-up by the Fitness Industry Association (FIA) to help safeguard the interest of people who are using the services of exercise and fitness instructors. Registration signifies that an exercise professional has met certain standards

Courses are delivered to the highest standard by very well qualified and experienced tutors providing you with the tuition, support and resources to realise ambitions. As part of the course candidates will be supplied with all the relevant training materials required to complete a successful training course, this includes manuals, workbooks and videos.

We realise that learning is ‘LIFE LONG’, once a course is completed it doesn’t stop there. We are on hand to advise you and keep you updated on all career development opportunities, including the continuing professional development necessary to maintain your R.E.P.S. registration.

  • Professional training to the highest standards
  • Comprehensive resource materials
  • Full personal tuition support
  • State of the art teaching facilities
  • Continued learning advice and support

In addition to REPS accredited training courses, Pulse are able to provide a range of non-accredited courses tailor made to the requirements of the centre, and designed to improve customer care and service within facilities. Bespoke onsite courses are carefully condensed into one-day duration to ensure minimal disruption to facility operations, offering better value without compromising the quality of the course. Other training courses vary in length in order to cover all the aspects of the training and some include an assessment day approximately one month after the training.